Bunker London Ltd (t/a BunkHaus London) is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, and safeguard your personal information when you book services with us.

1. Website Cookies

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, we use cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove the login cookies.

You can manage or delete cookies through your browser settings at any time.

2. Collection and Use of Booker Information

Purpose and Legal Basis: When you book a service with us, the information you provide is processed to facilitate your booking. The lawful basis for processing your data is the performance of a contract and your consent for booking-related communications.

Client Portal Access: You can access, review, and amend your personal information at any time through our client portal on our website or app, ensuring your details are accurate and up-to-date.

Subscription Preferences: You have the option to sign up for updates or opt out of receiving them through the Client Portal. This allows you to manage your communication preferences at any time.

3. Data Storage and Sharing

Data Security: We store your personal information securely in our booking system and with our payment provider. We use industry-standard security measures, including encryption and secure servers, to protect your data. Your information is only used for managing your bookings and related services.

Third-Party Sharing: We share your data with our payment provider and booking management system solely for processing your booking and payment. These third-party partners are GDPR-compliant, ensuring that your information is handled securely and responsibly.

4. Data Retention

We retain your personal information only as long as necessary to manage your booking or as required by law. If you register on our website, your data is stored in your user profile, which you can edit or delete at any time via the client portal. Once your data is no longer needed, it will be securely deleted.

5. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data.
• Object to the processing of your data.
• Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us at Master@TheBunker.London.

6. Policy Updates and Data Breach Notifications

We may update this privacy policy periodically, with any changes posted on our website. If significant updates are made or in the event of a data breach, we will notify users who have subscribed to updates via email and post updates on our social media channels.

7. Contact Us

For any questions about this privacy policy or how your data is handled, please contact us at Master@TheBunker.London.